This is an Agreement between WoodTrend and you, the Buyer and applicable to the Products and/or Services that Buyer wish to buy.  
 
These General Terms and Conditions (hereafter named “Conditions”) are effective from 16.05.2006 until further notice.
 
1.0 Conditions
 
The following are the only terms on which WoodTrend is willing to sell Products and/or Services and by ordering the Products and/or Services from WoodTrend or taking delivery of them, the Buyer agrees that the following terms shall apply to the exclusion of his own terms (if any). No employee or agent of WoodTrend (other than Directors) has authority to agree to the sale of Products and/or Services on any other terms, or to amend, vary or waive these terms, and the Directors have authority to do so only if two of them are in agreement and it is confirmed in writing.
 
2.0 This Document
 
This document forms part of an Agreement between WoodTrend and you, the Buyer. These Conditions, together with the “General Guide for Wood Flooring”, “Humidity & Temperature”, “Installation”, “Maintenance”, “Sub-Floors”, “Under-Floor Heating”, “Copyright”, “Privacy Policy”, “Use of Website”, “Limited Warranty” & “Guarantee Certificate”, are applicable to the Products and/or Services that Buyer wish to buy and form the whole of WoodTrend’s Agreement with the Buyer.
Some parts of this Agreement apply to all of our Buyers. However other parts are specific to Consumers only or to Business Users only. We will need to have an agreed written record of what we are supplying to ensure that no mistakes are made. Consequently we will not make or agree variations to any Agreement orally and changes must be documented in writing.
 
3.0 Definitions
 
Buyer:             Consumers and Business Users collectively
Consumer:       An individual who buys or agrees to buy Products and/or Services from WoodTrend for private use.
Business User: Legal entity or person who buys or agrees to buy Products and/or Services from WoodTrend other than for
                       private use
Agreement:      Legal obligation between WoodTrend and Buyer.
Order:             Request by Buyer to purchase Product and/or Services from WoodTrend.
Sales Order:    Written acceptance by WoodTrend of Buyer’s Order.
Price:              The total charge for Products and/or Services payable by Buyer to WoodTrend.
 
4.0 Fit for Purpose
 
WoodTrend gives no warranty that the Products and/or Services are fit or suitable for the Buyer’s or any particular purpose or use. The Buyer warrants that he has satisfied himself that the Products and/or Services will be fit for every purpose or use which he requires of them and that he does not rely on any skill or judgement of WoodTrend in that regard.
 
5.0 Installation
 
Before starting any installation, our instructions must be followed carefully. These are best guidelines and do not replace official rules, building regulations and/or instructions by architects, designers, engineers, fitters/installers, builders or contractors.
 
Buyer and/or Buyer’s architect, designer, engineer, fitters/installer, builder or contractor defines the intended usage and where considerations such as the following are taken into account:
 
• structural capability calculated by a structural engineer;
• load-bearings which affected by the kind of traffic the floor is to withstand;
• the site conditions, being under which conditions the floor will be used.

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